Multi-channel sellers

Customers write in four places. You answer in one.

Facebook, Instagram, Zalo OA and web chat land in one inbox. The chatbot answers first from the FAQ you load; your people take over when a customer needs a person.

The consultation says plainly whether Saora fits how you work.

Unified inbox

One inbox, and no fifth tab.

Reply, hand a conversation to a colleague, and take over from the chatbot when it matters.

  • Facebook, Instagram, Zalo OA and web chat in one inbox.
  • The chatbot answers first from the FAQ you load and looks up the CRM.
  • Press "Take over" and your person continues; the history stays put.

The limits are AI reply turns per month and the knowledge limit (pricing page).

See details
A prototype screen recording of the Saora shared inbox: conversations from several channels in one list, three suggested replies, and one of them sent by the person on duty.

Every channel's messages in one inbox: the chatbot answers first, your person takes over.

Customer 360

The person who just asked is still there after the conversation scrolls away.

See the channel they came from, what they want and the exchange so far, in one place.

  • Every conversation leaves a lead: who, which channel, what they wanted.
  • The status says whether the chatbot is answering or your people have taken over.
  • The chatbot looks that list up while it answers.

Follows each package's Lead CRM row (pricing page).

See details
A prototype screen recording of the Saora customer directory: a list of customers with their latest opportunity, then one customer's profile with open opportunities, recent activity and the next task.

The lead list every conversation leaves behind.

Multi-channel publishing

One draft puts the sales post on every channel.

Edit the caption, pick a time, and wait for a reviewer before it goes out.

  • The AI drafts captions, per-channel variants and long posts in your voice.
  • Brand-safety checks the voice, the promises and the wording before approval.
  • Approve, schedule, publish; re-publish a failed post. Who may approve is up to your permissions.

No separate post ceiling: AI-drafted posts draw on AI credits, hand-written ones do not (pricing page).

See details
A prototype screen recording of the Saora publishing screen: one draft, the pages and accounts picked per channel, a per-channel preview, and a separate posting time for each account.

One draft, per-channel variants, and the approval step before it goes out.

Not quite your group?

Not your situation?

Tell us your situation and we will say plainly whether Saora fits.

If Saora does not fit how you work, you should learn that in the consultation.