Inbox
Customers write in several places. You read in one.
The unified inbox gathers messages and comments from the channels you have connected into a single list.
Inbox
No customer message missed, wherever they write.
- Facebook, Instagram, Zalo OA and web chat in one inbox.
- The chatbot answers first from the FAQ you load and looks up the CRM.
- Press "Take over" and your person continues; the history stays put.
The limits are AI reply turns per month and the knowledge limit (pricing page).
A prototype screen recording of the Saora shared inbox: conversations from several channels in one list, three suggested replies, and one of them sent by the person on duty.
Every channel's messages in one inbox: the chatbot answers first, your person takes over.
Same group
See it in your own workflow
Want to see Saora run on your own channels?
The consultation settles which feature your team starts with and who approves.